Customer Connect
Seamless, real-time customer updates for a superior service experience.
Customer Connect is a simple, easy to use web app for dealership personnel to keep customers informed of the status of their vehicles during their service experiences
Effortless messaging
Quickly update customers via email or WhatsApp using pre-built status templates.
Rich media support
Enhance value and credibility in the work being done and the recommendations being offered through photos and video sent to customers.
Customer satisfaction checks
Instantly collect feedback to confirm satisfaction. If concerns arise, automatic alerts notify managers to take immediate action and recover the customer relationship.
Revenue Guard
Protect & maximize your revenue with AI-driven customer experience insights.
Revenue Guard is a powerful yet easy-to-use tool that provides 360° coverage of your revenue risk, helping you understand how customer experiences—both online and offline—impact your business’s success.
Are customers choosing you
or your competitors?
Online Presence
Is your business’s online listing attracting or deterring potential customers?
Google Reviews
Are your ratings building trust or driving customers away?
Website Experience
Is your website guiding customers to action or pushing them to look elsewhere?
In-Store Interactions
Are your service experiences creating loyal customers or leading to lost business?
Customer Churn
What is the overall health of your relationships with customers, including which customers are likely to defect and why?
Turn customer experience risks into revenue opportunities — effortlessly.
Listing assurance.
Ensures your business listing is complete, accurate, and optimized with the right content (photos, operating hours, and links), boosting search rankings.
Experience optimization.
Monitors customer experiences to help secure great reviews. If improvements are needed, AI-powered action plans provide solutions.
Reputation Max
Boost your online presence
& win more customers.
Your business’s online reputation is critical to attracting new customers and retaining existing ones. Reputation Max ensures your business stands out, ranks higher in search results, and earns more trust-building reviews.
Formula for a strong online reputation:
1.0
Listing Assurance
Ensures your business listing is complete, accurate, and optimized with the right content (photos, operating hours, and links), boosting search rankings.
2.0
Review Management
Encourages customers to leave reviews, responds with AI-generated replies, and compares your review performance to competitors—so you stay ahead.
3.0
Experience Optimization
Monitors customer experiences to help secure great reviews. If improvements are needed, AI-powered action plans provide solutions.
More reviews = Higher rankings = More customers
Reputation Max helps your business build trust and visibility, ensuring customers choose you over competitors.
All this for less than the cost of a daily coffee. Maximize your reputation. Maximize your business.
Enterprise & global CX solutions.
Comprehensive customer experience monitoring.
Track CX across multiple global touchpoints.
AI-powered CX intelligence.
Real-time analytics for large-scale operations.
Customized CX strategy development.
Designed for complex, multi-market environments.
Get in Touch
Don’t let poor customer
experiences cost you business.
Contact us today to transform your CX strategy and gain a competitive edge.